What is Tourism? Raditya Andhika Putra 1SA05
WHAT IS TOURISM ?
Tourism is travel for
pleasure or business; also the theory and practice of touring, the business of attracting,
accommodating, and entertaining tourists, and the business of operating
tours. Tourism may be international, or within the traveller's country.
The World Tourism Organization defines
tourism more generally, in terms which go "beyond the common perception of
tourism as being limited to holiday activity only", as people
"traveling to and staying in places outside their usual environment for
not more than one consecutive year for leisure, business and other
purposes".
Tourism can be domestic or international, and
international tourism has both incoming and outgoing implications on a
country's balance of payments.
Today, tourism is a major source of income for many countries, and affects the
economy of both the source and host countries, in some cases being of vital
importance.
The word tourist was used in 1772 and tourism in
1811. It is formed from the word tour, which is derived from Old
English turian, from Old French torner, from Latin tornare; 'to
turn on a lathe,' which is itself from Ancient Greek tornos (τόρνος);
'lathe'.
Tourism is an important, even vital, source of income
for many regions and countries. Its importance was recognized in
the Manila Declaration on World Tourism of 1980 as "an activity
essential to the life of nations because of its direct effects on the social,
cultural, educational, and economic sectors of national societies and on their
international relations."
Tourism brings in large amounts of income into a local
economy in the form of payment for goods and services needed
by tourists, accounting for 30% of the world's trade of
services, and 6% of overall exports of
goods and services. It also creates opportunities for employment in
the service sector of the
economy associated with tourism.
The service industries which benefit from tourism
include transportation services,
such as airlines, cruise
ships, trains and taxicabs; hospitality services,
such as accommodations,
including hotels and resorts;
and entertainment venues, such as amusement
parks, restaurants, casinos, shopping
malls, music
venues, and theaters.
This is in addition to goods bought by tourists, including souvenirs.
In 1936, the League
of Nations defined a foreign tourist as
"someone traveling abroad for at least twenty-four hours". Its successor,
the United Nations,
amended this definition in 1945, by including a maximum stay of six months.
In 1941, Hunziker and Kraft defined tourism as
"the sum of the phenomena and relationships arising from the travel and
stay of non-residents, insofar as they do not lead to permanent residence and
are not connected with any earning activity." In 1976, the Tourism
Society of England's definition was: "Tourism is the temporary, short-term
movement of people to destinations outside
the places where they normally live and work and their activities during the
stay at each destination. It includes movements for all purposes."[18] In
1981, the International Association of Scientific Experts in Tourism defined
tourism in terms of particular activities chosen and undertaken outside the
home.
In 1994, the United
Nations identified three forms of tourism in its Recommendations
on Tourism Statistics:
Domestic tourism, involving residents of the given
country traveling only within this country
Inbound tourism, involving non-residents traveling in
the given country
Outbound tourism, involving residents traveling in
another country
The terms tourism and travel are
sometimes used interchangeably. In this context, travel has a similar
definition to tourism, but implies a more purposeful journey. The
terms tourism and tourist are sometimes used pejoratively,
to imply a shallow interest in the cultures or locations visited. By
contrast, traveler is often used as a sign of distinction. The
sociology of tourism has studied the cultural values underpinning these
distinctions and their implications for class relations.
Total volume of cross-border tourist travel
International tourist arrivals reached 1.035 billion
in 2012, up from over 996 million in 2011, and 952 million in 2010. In
2011 and 2012, international travel
demand continued to recover from the losses resulting
from the late-2000s recession,
where tourism suffered a strong slowdown from the second half of 2008 through
the end of 2009. After a 5% increase in the first half of 2008, growth in
international tourist arrivals moved into negative territory in the second half
of 2008, and ended up only 2% for the year, compared to a 7% increase in 2007. The
negative trend intensified during 2009, exacerbated in some countries due to
the outbreak of the H1N1
influenza virus, resulting in a worldwide decline of 4.2%
in 2009 to 880 million international tourists arrivals, and a 5.7% decline in
international tourism receipts.
Source : https://en.wikipedia.org/wiki/Tourism
WHAT IS TRAVEL AGENCY ?
A travel agency is a private retailer or public
service that provides travel and tourism related services to the public on
behalf of suppliers such as activities, airlines, car
rentals, cruise
lines, hotels, railways, travel
insurance, and package
tours. In addition to dealing with ordinary tourists,
most travel agencies have a separate department devoted to making travel
arrangements for business travelers; some travel agencies specialize in
commercial and business travel only. There are also travel agencies that serve
as general sales agents for
foreign travel companies, allowing them to have offices in countries other
than where their headquarters are
located.
The modern travel agency first appeared in the second
half of the 19th century with its root in 1758 as establishment of Cox &
Kings Ltd.In the year 1970, Cox
& Kings the longest established travel
company centered its focus on its business of travel and tourism.
Lately Thomas Cook also established a
chain of agencies in the last quarter of the 19th century, in association with
the Midland Railway.
They not only sold their own tours to the public, but in addition, represented
other tour companies. Other British pioneer travel agencies were Dean &
Dawson, the Polytechnic Touring Association,
and the Co-operative Wholesale
Society. The oldest travel agency in the United States
is Brownell Travel;
on 4 July 1887, Walter
T. Brownell led ten travelers on a European tour,
setting sail from New York on the SS Devonia.
Travel agencies became more commonplace with the
development of commercial aviation, starting in the 1920s. Originally, travel
agencies largely catered to middle and upper class customers, but the post-war
boom in
mass-market package holidays resulted
in the proliferation of travel agencies on the main streets of most British
towns, catering to a working
class clientele looking for a convenient way to book
overseas beach holidays.
A travel agency's main function is to act as an agent,
selling travel products and services on behalf of a supplier. Consequently, unlike
other retail businesses, they do not keep a stock in
hand, unless they have pre-booked hotel rooms and/or cabins on a cruise ship
for a group travel event such as a wedding, honeymoon, or a group event. A
package holiday or a ticket is not purchased from a supplier unless a customer
requests that purchase. The holiday or ticket is supplied to the agency at
a discount. The profit is therefore
the difference between the advertised price which the customer pays and the
discounted price at which it is supplied to the agent. This is known as
the commission.
In many countries, all individuals or companies that sell tickets are required
to be licensed as a travel agent.[citation needed]
In some countries, airlines have stopped giving
commissions to travel agencies. Therefore, travel agencies are now forced to
charge a percentage premium or a standard flat fee,
per sale. However, some companies pay travel agencies a set percentage for
selling their product. Major tour companies can afford to do this, because if
they were to sell a thousand trips at a cheaper rate, they would still come out
better than if they sold a hundred trips at a higher rate. This process
benefits both parties. It is also cheaper to offer commissions to travel
agents rather than engage in advertising and distribution campaigns without
using agents.
Other commercial operations are undertaken, especially
by the larger chains. These can include the sale of in-house insurance, travel
guide books, and public transport timetables, car
rentals, and the services of an on-site bureau
de change, dealing in the most popular holiday currencies.
A travel agent is supposed to offer impartial travel
advice to the customer, as well as coordinating travel details and assisting
the customer in booking travel. However, this function almost disappeared with
the mass market package
holiday, and some agency chains seemed to develop a
"holiday supermarket" concept, in which customers choose their
holiday from brochures on racks and then book it from a counter. Again, a
variety of social and economic changes[which?] have
now contrived to bring this aspect to the fore once more, particularly with the
advent of multiple, no-frills, low-cost
airlines.
Traditionally, travel agencies' principal source of
income was, and continues to be, commissions paid for bookings of car
rentals, cruise
lines, hotels, railways, sightseeing
tours, tour
operators, etc. A fixed percentage of the main element of the
price is paid to the agent as a commission. Commissions may vary depending on
the type of product and the supplier. Commissions are not paid on the tax
component of the price. Travel agencies also receive a large variety of
bonuses, benefits, and other incentives from travel and tourism related
companies as inducements for travel agents to promote their products. The
customer is normally not made aware of how much the travel agent is earning in
commissions and other benefits. Other sources of income may include the sale
of insurance, travel
guide books, public transport timetables and money
exchange.
Since 1995, many airlines around the world and most
airlines in the United States now do not pay any commission to travel agencies.
In this case, an agency adds a service fee to the net price. Reduced
commissions started in 1995 in the United States, with the introduction of a
cap of $50 on return trips and $25 on one way. In 1999, European airlines began
eliminating or reducing commissions, while Singapore Airlines did
so in parts of Asia.
In 2002, Delta Air Lines announced
a zero-commission base for the U.S. and Canada; after a few months United
Airlines, American
Airlines, Continental Airlines, Northwest Airlines, US Airways and American Trans Air all
followed suit.
The majority of travel agents have felt the need to
protect themselves and their clients against the possibilities of commercial
failure, either their own or a supplier's. They will advertise the fact that
they are surety bonded, meaning in the case of
a failure, the customers are guaranteed either an equivalent holiday to that
which they have lost or, if they prefer, a refund. Many British and American
agencies and tour operators are bonded with the International Air
Transport Association (IATA), for those who issue air
tickets, Air Travel Organisers'
Licensing (ATOL) for those who order tickets in, and
the Association of British
Travel Agents (ABTA) or the American Society of
Travel Agents (ASTA), for those who sell package holidays on
behalf of a tour company.
There are three different types of agencies in the UK:
multiples, miniples, and independent agencies. Multiples comprises a
number of national chains, often owned by international conglomerates,
like Thomson Holidays,
now a subsidiary of TUI
Group, the German multinational. It is now common for
the large mass market tour companies to purchase a controlling interest in a
chain of travel agencies, in order to control the distribution of their
product. (This is an example of vertical integration.)
The smaller chains are often based in particular regions or districts.[citation needed]
Five different types of agencies exist in the United
States: independent, host, franchise, consortium, and mega agencies. American
Expressand the American Automobile
Association (AAA) are examples of mega travel
agencies. Carlson Wagonlit Travel is
an example of a consortium agency consisting of various types of specialty
agencies. Expedia
CruiseShipCenters is an example of a franchise travel
agency, consisting of independently operated travel agencies ran by
franchisees. Oasis Agent is
an example of a host agency. An example of an independent travel agency, is one
that is started by a sole proprietorship, or partnership between individuals
that have no business partnerships with competition agencies. Each type of
travel agency has its pros and cons.
Independent agencies usually cater to a special
or niche market, such as the needs of
residents in an upmarket commuter
town or
suburb, or a particular group interested in a similar activity, such as
sporting events, like football, golf, or tennis.
Travel agencies choose between two approaches. One is
the traditional, multi-destination, outbound travel agency, based in
the traveler's originating location; the other is the destination
focused, inbound travel agency, that is based in the destination and
delivers an expertise on that location. At present, the former is usually a
larger operator while the latter is often a smaller, independent operator.
With general public access to the Internet since
the mid-1990s, many airlines and other travel companies began to sell directly
to passengers. As a consequence, airlines no longer needed to pay the
commissions to travel agents on each ticket sold. Since 1997, travel agencies
have gradually been dis-intermediated,
by the reduction in costs caused by removing layers from the package holiday
distribution network. However, travel agents remain dominant in some areas
such as cruise vacations where they represent 77% of bookings and 73% of
packaged travel.
In response, travel agencies have developed an
internet presence of their own by creating travel
websites, with detailed information and online booking
capabilities. Travel agencies also use the services of the major computer reservations systems companies,
also known as Global Distribution Systems (GDS),
including: Amadeus CRS, Galileo
CRS, SABRE, and Worldspan,
which is a subsidiary of Travelport,
allowing them to book and sell airline
tickets, car
rentals, hotels,
and other travel related services. Some online travel websites allow visitors
to compare hotel and flight rates with multiple companies for free; they often
allow visitors to sort the travel packages by amenities, price, and proximity
to a city or landmark.
All travel sites that sell hotels online work together
with GDS, suppliers, and hotels directly to search for room inventory. Once the
travel site sells a hotel, the site will try to get a confirmation for this
hotel. Once confirmed or not, the customer is contacted with the result. This
means that booking a hotel on a travel website will not necessarily result in
an instant confirmation. Only some hotels on a travel website can be confirmed instantly
(which is normally marked as such on each site).[citation needed] As
different travel websites work with different suppliers, each site has different
hotels that it can confirm instantly.[citation needed] Some
examples of such online
travel websites that sell hotel rooms are Expedia, Orbitz,
Reservations.com and Priceline.
The comparison sites, such as Kayak.com and TripAdvisor,
search the resellers sites all at once to save time searching. None of these
sites actually sells hotel rooms.
Often tour operators have hotel contracts,[clarification needed] allotments,[clarification needed] and
free sell agreements[clarification needed] which
allow for the immediate confirmation of hotel rooms for vacation bookings.[citation needed]
Mainline service providers are those that actually
produce the direct service, like various hotels chains or airlines that have a
website for online bookings.[original research?]
Portals serve as a consolidator of various airlines
and hotels on the internet. They work on a commission from these hotels and
airlines. Often, they provide cheaper rates than the mainline service
providers, as these sites get bulk deals from the service providers.[original research?]
A meta search engine, on the other hand, simply
scrapes data from the internet on real time rates for various search queries
and diverts traffic to the mainline service providers for an online booking.
These websites usually do not have their own booking engine.
With many people switching to self-service internet
websites, the number of available jobs as travel agents is decreasing.
Since 1995, many travel agents have exited the
industry, and relatively few young people have entered the field due to less
competitive salaries. However, others have abandoned the "brick
and mortar" agency for a home-based business to reduce
overhead, and those who remain have managed to survive by promoting other
travel products, such as cruise lines and train excursions, or by promoting
their ability to aggressively research and assemble complex travel packages on
a moment's notice, essentially acting as an advanced concierge.
In this regard, travel agents can remain competitive, if they become
"travel consultants" with flawless knowledge of destination regions
and specialize in topics like nautical
tourism or cultural
tourism
Kinds
and difference for stay place
Rented
house is a kind of accommodation which means that entire house is given to the
tenant, whereas Paying Guest refers to another way of providing accommodation
in which the guest is usually provided a portion of the house and the owner
usually takes care of the food along with the lodging facilities. A guest needs
to share the space with the owner.
If a
person owns a house in the place he is currently residing then, he stays in his
own house. Taking a scenario of a different situation where a person is
compelled to stay at another place where he does not possess any accommodation,
then he is left with choices like renting a house or staying as a paying guest.
Stay at hotels would be very expensive and is not apt for long time stay. Thus
the person is left with two choices and they are either to rent a house or to
stay as a paying guest.
Rented houses provide an accommodation from the landlord to
the tenant. The whole house is given to the tenant and the tenant needs to pay
the rent to the landlord in exchange of this facility. The rent may be paid
monthly, annually or in some other manner. This depends upon the feasibility.
The house may be furnished or semi furnished. Generally, the rent of fully
furnished houses is higher in comparison to semi furnished houses. The landlord
does not stay with the tenant, therefore the privacy of the tenant is entirely
maintained. However, a landlord may give some instructions to the tenant. These
instructions generally involve the maintenance of the house. In many cases, a
security deposit is also taken by the landlord, this security amount is
refundable. In most of the cases the tenant is asked to pay for the bills
related to the house like electricity bill, etc.
Paying Guests or P.G. is generally popular with students. As the name
indicates, this accommodation is related with the feel of guest.
Generally, in a P.G. accommodation a person is treated like guest but it does
not mean that one does not have to pay for the accommodation. It is known as
P.G. because it originally meant staying at owner’s accommodation in which a
room or some space is provided and the owner may still live in the same house.
However, today P.G also refers to an accommodation where it is shared by few
people and the owner does not stay in the same house or flat. Generally, these
P.G. provides the food facility and can be accompanied by various other
services like cleaning, etc. It depends upon the owner of P.G. that what kinds
of services he wants to include in his accommodation. Another important thing
to note is that why bachelors prefer P.G. The reason is straightforward, they
do not want to worry about food, electricity bills etc, as in most of the
P.G.’s these all are taken care of by the owner.
Rented
houses are generally preferred by families as they need more space and privacy
of the family is also maintained, whereas P.G’s are preferred by students or
single working people. The rented houses have higher rents than in comparison
to P.G., but again it depends upon the facilities provided by the owners and
may vary. They both come with their own advantages and disadvantages. As in a
P.G., the owner mostly stays along; the guest needs to take care of lot of
things and is not given the same liberty that a tenant gets in a rented house.
But the preference depends upon various factors like specific requirements,
availability, rent, etc.
Source : http://www.differencebetween.info/difference-between-rented-house-and-paying-guest
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